Integritet & Cookies

Allmänt

This Privacy and Marketing Policy ("Privacy Policy") describes how Comex Electronics AB (Comex), reg. no. 556314-8153, Tumstocksvägen 11B, Täby, email: gdpr@comex.se, collects, uses, and stores your personal data.

1.1 This Privacy Policy applies when Comex provides services and products in connection with purchases, service matters, and other contact, such as visits to our website or premises.

1.2 We want you to always feel safe when providing your personal data to us. Therefore, we ensure that your information is handled in accordance with applicable laws.

Personuppgiftsansvarig

Comex Electronics AB is the data controller responsible for the processing of your personal data and ensures that it is processed according to the law.

När behandlar vi dina personuppgifter?

3.1 We process your data when you visit our website, purchase goods, contact us for service or information, or participate in events.

3.2 We collect information when you place an order via email, phone, or website visits, and when you contact us for support. This information is necessary for us to fulfill our obligations and provide our services.

3.3 In cases of job applications, personal data about you is also processed.

Vilka personuppgifter behandlar vi?

4.1 For customers of Comex, we collect and process the following:

• Name and identification number (personal ID, national ID, or organization number)
• Address
• Phone number and email
• Payment information
• Customer number
• IP address and information about your use of our website

Varför behandlar vi dina uppgifter?

5.1 We process your personal data in order to:

• Fulfill agreements, e.g., for purchases, invoicing, and support
• Enable customer care and service, including correction of incorrect data
• Send information and market our products via post, email, or phone
• Manage customer relationships and offer personalized deals
• Improve our products and services through analysis and feedback
• Prevent fraud and perform risk management
• Fulfill legal obligations, such as accounting laws

The data may also be used for market analysis and business development.

Rättslig grund för behandling av dina personuppgifter

6.1 We base the processing of your personal data on various legal grounds, such as contractual obligations, legitimate interests, and legal requirements.

6.2 The processing is often necessary to fulfill our agreement with you, such as in purchases and customer service. It also includes personalized offers based on your behavior on our website.

6.3 Some processing is based on legitimate interest, for example, marketing. We do not process sensitive data based on legitimate interest.

Cookies och liknande teknologi

We use cookies to enhance your experience, analyze web traffic, and personalize content. Cookies are small text files stored on your device that help us understand how you use our website. You can change your cookie settings in your browser, but doing so may affect some functions. By using our website, you consent to our use of cookies.

Hur länge lagrar vi dina uppgifter?

9.1 Data is stored only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9.2 Customer data is stored for a maximum of 24 months after the most recent interaction, such as a purchase.

Med vem delar vi personuppgifter?

10.1 We may share your data with subcontractors and distributors to provide our services. Third parties may only use the data to market our products or deliver services related to your agreement with us.

10.2 We may also disclose data to comply with legal obligations or to protect our rights.

Ändringar av integritetspolicyn

11.1 Comex reserves the right to amend this Privacy Policy at any time. We will notify you in advance of any changes.

Skydd av dina personuppgifter

We take necessary security measures to protect your data from unauthorized access, alteration, and deletion. The data is stored in a database protected by access control and a firewall.

Dina rättigheter

13.1 You have the right to:

• Access your data and request a record of what we hold
• Request correction of inaccurate data
• Request deletion of data that is no longer necessary
• Restrict processing of data in certain situations
• Object to direct marketing by contacting us at gdpr@comex.se
• Request data portability to transfer your data to another service provider

13.8 Complaints can be submitted to the Swedish Authority for Privacy Protection (Datainspektionen) if you believe your data is being handled incorrectly.

Kontaktinformation

Comex Electronics AB

Tumstocksvägen 11B, 187 66 Täby

Email: gdpr@comex.se