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Hello Smart is committed to making our website accessible to all users, including people with disabilities. We believe that everyone should be able to browse our products, access information, and complete purchases independently and with ease.

We are continuously working to improve the accessibility of our website and ensure that it meets evolving standards and best practices. This is an ongoing effort, and we welcome feedback from our users to help us identify areas for improvement.

Senast uppdaterad: February 19, 2025

We have implemented various features to make our website more accessible:

• Semantic HTML: Our website uses proper HTML structure with headings, lists, and landmarks to help screen readers navigate content
• Keyboard Navigation: You can navigate through our website using keyboard controls (Tab, Enter, Arrow keys)
• Alternative Text: Images include descriptive alt text where appropriate to convey meaning to screen reader users
• Color Contrast: We strive to maintain sufficient color contrast between text and backgrounds for better readability
• Responsive Design: Our website adapts to different screen sizes and devices, including mobile phones and tablets
• Readable Fonts: We use clear, legible font styles and sizes that can be adjusted using browser zoom functions
• Focus Indicators: Interactive elements show visible focus indicators when navigating with a keyboard

We aim to align our website with internationally recognized accessibility standards, including:

• Web Content Accessibility Guidelines (WCAG) 2.1 - We are working towards meeting Level AA success criteria
• EU Web Accessibility Directive - We recognize the importance of accessibility requirements in the European Union

Please note that we are continuously improving our website's accessibility features. While we strive to meet these standards, we acknowledge that some areas may still require enhancement. We are committed to ongoing improvements based on user feedback and emerging best practices.

We are aware that some areas of our website may present accessibility challenges:

• Some interactive features and animations may not be fully compatible with all assistive technologies
• Third-party embedded content (such as payment processors or external widgets) may not be fully under our control and may have their own accessibility limitations
• Some product images and visual content may not have comprehensive descriptions
• Certain complex product customization tools may require additional accessibility improvements

We are actively working to address these limitations and improve the overall accessibility of our website. If you encounter specific barriers, please let us know so we can prioritize improvements.

Your feedback is essential to helping us improve accessibility. If you experience any difficulty accessing any part of our website, or if you have suggestions for improvement, please contact us.

When reporting an accessibility issue, please include:

• The page or feature you were trying to access
• The assistive technology you are using (if applicable)
• A description of the problem you encountered
• Your browser and operating system

We will review your feedback and work to address the issue as quickly as possible. We appreciate your patience and understanding as we continue to enhance our website's accessibility.

For accessibility-related questions, feedback, or support, please contact us:

We are committed to ensuring that our website is accessible to everyone and will do our best to accommodate your needs.